Your privacy is paramount. Learn how gon88 collects, uses, stores, and protects your personal data in accordance with international data protection standards.
Your Privacy is Our Priority: gon88 is committed to protecting the privacy and security of all personal data provided by our Users. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data. By using the gon88 Platform, you consent to the data practices described in this Policy. We comply with international data protection standards, including principles aligned with the General Data Protection Regulation (GDPR) and Indonesian data protection law.
gon88 collects several types of personal data to provide, maintain, and improve our services. The information we collect includes:
When you create an Account with gon88, we collect the following information:
To comply with regulatory requirements and prevent fraud, gon88 requires identity verification. We collect:
When you make deposits or withdrawals, we collect:
We automatically collect technical data when you access the gon88 Platform:
When you contact gon88 customer support via live chat, email, WhatsApp, or in-app messaging, we collect the content of your communications, including any files or screenshots you provide. This data is used to resolve your queries and improve our service quality.
gon88 uses the personal data we collect for the following purposes:
gon88 does not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:
To process deposits and withdrawals, we share necessary payment information with authorized Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja), and international card payment gateways. These processors are bound by strict confidentiality agreements and PCI-DSS (Payment Card Industry Data Security Standard) compliance.
We use third-party KYC verification services to validate your government-issued ID, proof of address, and selfie verification. These services use OCR (Optical Character Recognition) and biometric matching technology. All data is encrypted during transmission and storage.
When you play casino games, slots, or live dealer games, your gameplay data (bets placed, game outcomes, session duration) may be shared with our licensed game provider partners. This data is used solely for game integrity, RTP (Return to Player) reporting, and technical support.
gon88 uses secure cloud hosting services to store and process data. Our hosting providers are ISO 27001 certified and maintain data centers with enterprise-grade physical and cybersecurity protections.
We may disclose personal data to government authorities, law enforcement agencies, or regulatory bodies if required by law, court order, or to comply with legal process. This includes responding to requests related to anti-money-laundering investigations, tax compliance, or criminal investigations.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified via email of any such transfer, and the new entity will be bound by the terms of this Privacy Policy.
Cookies are small text files stored on your device when you visit the gon88 Platform. They help us recognize your device on subsequent visits, remember your preferences, and provide a personalized experience.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from accessing certain features of the Platform. To adjust your preferences, visit your browser's settings or help documentation.
gon88 employs industry-leading security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
All data transmitted between your device and gon88's servers is encrypted using 256-bit SSL/TLS (Secure Sockets Layer / Transport Layer Security) encryption. This ensures that sensitive information (such as login credentials and payment details) cannot be intercepted by third parties.
Personal data is stored on secure servers located in ISO 27001-certified data centers. Access to these servers is restricted to authorized personnel only and protected by multi-factor authentication.
gon88 conducts regular security audits and penetration testing to identify and address vulnerabilities. Our security team monitors for suspicious activity 24/7 and responds immediately to potential threats.
We offer two-factor authentication (2FA) to add an extra layer of security to your Account. We strongly recommend enabling 2FA via SMS or authenticator app. You are responsible for keeping your login credentials confidential and notifying us immediately if you suspect unauthorized access.
All gon88 employees and contractors with access to personal data undergo security training and sign confidentiality agreements. Access to personal data is granted on a need-to-know basis and regularly reviewed.
gon88 retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations:
You may request deletion of your personal data by contacting our Data Protection Officer (see Section 10). We will process your request within 30 days, subject to legal and regulatory retention requirements. Some data (such as transaction records) cannot be deleted due to legal obligations.
Under international data protection standards, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data gon88 holds about you. Submit a written request to our Data Protection Officer, and we will provide the data in a commonly used electronic format within 30 days.
If any of your personal data is inaccurate or incomplete, you have the right to request correction. You can update most information directly in your Account settings, or contact customer support for assistance.
You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or if you withdraw consent. Note that legal and regulatory obligations may prevent us from deleting certain data (such as transaction records).
You may request that gon88 restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to its processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer your data directly to another service provider where technically feasible.
You may object to the processing of your personal data for direct marketing purposes at any time. To opt out of promotional emails, click the "unsubscribe" link in any marketing email or adjust your communication preferences in your Account settings.
Where processing is based on your consent (such as marketing communications), you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
gon88 strictly prohibits use of the Platform by individuals under the age of 21. We do not knowingly collect personal data from minors. Our registration process includes age verification, and our KYC procedures require government-issued ID to confirm age.
If we become aware that a User is under 21, we will immediately suspend the Account, void all transactions, and delete the associated personal data. If you believe a minor has accessed gon88, please contact us immediately at [email protected] (plain text — not a clickable link).
Parents and guardians are encouraged to monitor their children's internet usage and use parental control software to prevent access to online gambling sites. For more information, visit our Responsible Gaming page.
gon88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will notify you via email (to the address registered on your Account) and display a prominent notice on the Platform.
The "Last Updated" date at the top of this page indicates when the Policy was last revised. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how gon88 handles your personal data, please contact our Data Protection Officer:
We aim to respond to all privacy-related inquiries within 7 business days. For data access, rectification, or deletion requests, please allow up to 30 days for processing.
Our commitment to data security and user privacy is built into every aspect of the gon88 Platform.
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Your login credentials and payment details are never exposed.
gon88 does not sell, rent, or trade your personal data to third parties. Your information is used solely to provide and improve our services.
We follow data protection principles aligned with the General Data Protection Regulation (GDPR), including data minimization, purpose limitation, and user consent.
Identity verification protects you from account takeovers and ensures all winnings are paid to the legitimate account holder. KYC also prevents underage gambling.
Your data is stored on secure servers in ISO 27001-certified facilities with 24/7 physical security, redundant backups, and disaster recovery protocols.
You have full control over your data. Request access, correction, deletion, or opt out of marketing at any time. We respond to all requests within 30 days.
Our Data Protection Officer and support team are here to answer any questions about how gon88 handles your personal information. 21+ Only
Visit FAQ Return to HomeAlso read our Terms & Conditions and Responsible Gaming pages for complete information on using gon88 safely and responsibly.